Vendor Sourcing Specialist

Cleveland, OH
The Call Center Experience, Especially Outbound Calling, is Preferred!

The SEAM Group (formerly Predictive Service) has two new positions available at our Beachwood, Ohio location. We are an innovative leader in electrical safety, asset management, and maintenance operations at client sites. Our Facility Services Division offers scheduled maintenance designed to prevent equipment breakdown and reduce unplanned downtime by restoring equipment to like-new condition.



The Vendor Sourcing Specialist will research, recruit, and vet third-party vendors of various trades (electrical, plumbing, handyman, etc.) for completion of work nationwide.You are not selling a product, you are finding new vendors and determining if they might fit well with our network. We are offering these vendors a new source of business through being part of our national network. Below are basic steps of the process:


  • Determine areas of the country in which we need new vendors, then conduct internet research to find vendors to contact.

  • Make calls, explain why you’re calling, and have a conversation to see if he or she might be a good fit for our network.

  • Offer an invitation to join our network to those you feel would be a good addition to our large group of contractors around the country.

  • There may be some negotiation involved with fees and such.

  • Once the deal is done, conduct an organized onboarding process ensuring all required documentation is received and filed.


This job could be right for you if you are very comfortable making calls and being on the telephone, if you aren’t afraid of calling people you don’t know, and you enjoy process-oriented work.  Speaking English clearly and proper grammar is important. You need an understanding of how to “mine information” from the internet; we can teach you more tips. Being thorough and accurate when vetting and setting up contractors in our system is critical, so organization and attention to detail are very important. If you think you may be interested in sales, this could be a good starting point, but there are several other career paths this job could offer you in our organization in the future.


  • Experience working in a call center environment and making outbound calls is strongly preferred.

  • Experience in conducting internet research is preferred; understanding how a computer works, having the ability to type in information accurately, and being tech savvy is necessary.

  • Experience in a job that requires self-motivation and independent functioning is important.

  • A high school diploma is required; college coursework is a plus.

  • A clear criminal record is required.


These new positions are located in Beachwood, Ohio at 25200 Chagrin Boulevard. A full benefits package with access to medical, dental, vision and life insurance at group rates; a matched 401(k) plan; generous paid time off; and a pleasant work atmosphere are included. There is an opportunity for upward advancement once you have mastered this position. Base pay ranges from $16.80 to $18.25 an hour, plus incentive compensation. For more information, please go to our website at For confidential consideration, please send resumes to Icesis Hightower at
SEAM Group is an equal opportunity employer.


Job Type: Full-time